Skip to content


Your cart is empty

Terms & Conditions

Please read these Terms and Conditions carefully before using our website The Tartan Label and making any purchases. These Terms and Conditions govern your access to and use of the Site, as well as any products or services offered through the Site.

By accessing or using the Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use the Site.



- "We," "us," and "our" refer to The Tartan Label, the owner and operator of the Site.

- "You" and "your" refer to the user or customer of the Site.

- "Products" refer to home and fashion accessories available for purchase on the Site.


Ordering and Payment

3.1. Orders: When you place an order through the Site, you are making an offer to purchase the selected products. We reserve the right to accept or reject any order at our sole discretion.

3.2. Payment: Payment for orders must be made through the payment methods provided on the Site. You agree to provide accurate and complete payment information and authorise us to charge the total amount for your order, including any applicable taxes and shipping fees.


Pricing and Availability

4.1. Pricing: All prices displayed on the Site are in GBP and are subject to change without notice. We do our best to ensure accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.

4.2. Availability: Product availability is subject to change. We do not guarantee the availability of any product listed on the Site. If a product becomes unavailable after you place an order, we will notify you and provide a refund or offer a suitable replacement.


Shipping and Delivery

5.1. Shipping: We will make reasonable efforts to ship your order within the estimated delivery time frames provided on the Site. However, we are not responsible for delays beyond our control. However, please do get in touch with us if your parcel has not arrived on time and we will do our best to chase this up. 

5.2. Delivery: Risk of loss and title for products purchased on the Site pass to you upon delivery to the carrier. We are not responsible for any lost or damaged shipments. However, please do get in touch with us if your parcel has arrived damaged. 


Returns, Refunds and Exchanges

Please refer to our separate "Returns and Exchange Policy" for detailed information on our policies regarding returns and refunds, which can be found on our Site.


Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, and product descriptions, is the property of The Tartan Label and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.



Please refer to our separate "Privacy Policy" for information on how we collect, use, and protect your personal information, which can be found on our Site.


Limitation of Liability

To the fullest extent permitted by law, The Tartan Label Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the purchase of products.


Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scottish Jurisdiction. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located within Scottish Jurisdiction.


Changes to Terms and Conditions

We reserve the right to update, modify, or revise these Terms and Conditions at any time. Any changes will be posted on the Site, and your continued use of the Site after such changes will constitute your acceptance of the revised Terms and Conditions.

By using our Site, you agree to these Terms and Conditions. If you have any questions or concerns, please contact us at


Last Updated: September 2023